Earlier this year, IT leaders around the globe were forced to re-prioritize their road-maps, resources, and budgets to equip employees for remote work practically overnight. Suddenly, the use of video communications skyrocketed. People adjusted quickly to moving meetings online, but one of the most notable challenges driven by the shift to remote work has been to maintain the personal connection that come from the ad-hoc and serendipitous conversations that happen in the physical office.

In fact, studies show that a person's voice is the signal that build personal connections and created clarity, which is why actually speaking with colleagues and customers is more important now that ever. The use of Teams Calling has skyrocketed as well, with Teams users making over 650 million calls in October, up 11 fold over March of this year. And on average, calls are just one-fourth the length of a typical meeting, making calling a quick and efficient way to reconnect and collaborate.

Microsoft have announced several enhancements to Microsoft Teams Calling that make it easier for organisations and their employees to strengthen connections and create new ones with just a quick call.

Get more out of every call, with a rich calling experience

Microsoft Teams Calling Experience

Calling alone is a great way to reconnect and quickly share information. However, when you integrate calls with different modes of communication, they can act as a productivity force multiplier. Microsoft are introducing several ways to create a more powerful and streamlined calling experience.

Provide advanced calling needs for your business

Microsoft Teams Advanced Calling

Some parts of the business require additional calling capabilities and workflows. Whether that's keeping mission-critical operations running or resolving key customer issues, Teams supports a broad range of needs across your business with help from these new capabilities.

Stay connected with a portfolio of high-quality devices

Microsoft Teams Calling Devices

Teams provides a great integrated softphone experience on both mobile and desktop, and a robust lineup of hardware options allow you to choose the right physical endpoints for your needs. From low-cost phones, to traditional desk and video phones, to Teams displays, there are options to fit every user and calling need. Microsoft are sharing new ways this device ecosystem can help you stay connected, no matter where you're working.

Helping people connect has never been more important. With Microsoft Teams Calling and Teams enabled devices, people can engage in collaborative and inclusive meetings from anywhere.

Talk to us today to discuss how Microsoft Teams and Teams Enabled Devices can help your business adapt.
Call us on 0800 6444 365, emails us at info@adepteq.com or send us a message via our contact us page.

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