A Safe Pair of Hands to Support Your SharePoint Environment

Ensure your SharePoint environment is fully operational at all times

 

Now that your organisation has invested in an intelligent, robust, and secure communication and collaboration platform, look at SharePoint Support to give your users confidence that your new system is reliable and will not let them down.

Our UK-based, Microsoft Certified SharePoint Support team provides SharePoint assistance to ensure resolution is a quick call away.

We currently support SharePoint Online, SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010 and WSS3 / MOSS 2007.

To find out more about our SharePoint support and how we can assist you, our FREE downloadable PDF is available. 

Download our SharePoint Support PDF

Over 250 Supported Clients

Same Day Resolution
85%
Within SLA
99.7%
Net Promoter Score
83%
Book a FREE Consultation

What do we get from Adepteq's SharePoint support service?

  • UK Business Hours (Mon-Fri 8:30 – 17:30)
  • 85% issues resolved on initial call 
  • Telephone & remote access SharePoint assistance (on-site options)
  • 1st, 2nd & 3rd line support
  • No IT overheads needed to manage SharePoint
  • Prioritised Microsoft Support
  • Pay as you go Support- a range of token based agreements to suit your organisations budget
  • SharePoint Rescue Support- Our London and Aylesbury office Support team can provide emergency and rescue cover for your SharePoint environment.
  • Proactive monitoring & Reporting- This is needed now more than ever with hybrid working i.e. remote working and working from home. Our reliable and resilient team can do this for you
Download Our Support Brief

UNLIMITED ANNUAL SHAREPOINT SUPPORT

For Organisations that use more advanced SharePoint features

Features

  • Unlimited requests
  • Business Critical 15 minutes response time
  • Administration & Support Requests
  • No arbitrary “time to solve”, we help until it’s solved!
  • Regular Reporting
  • Includes guidance & best practice on how to use SharePoint

Benefits

  • No limits on number of requests logged
  • No limits on time required to resolve issues
  • Service Level Agreement (SLA) with guaranteed fix)
  • Business Continuity

FLEXIBLE SHAREPOINT SUPPORT

For Organisations that use basic SharePoint functionality

Features

  • Buy 1 day (8 hours) at a time/buy in bulk for discounts
  • 1-2 hour Response time
  • Consume in half-hour units
  • Administration, Support & Development requests
  • Reporting on time consumed
  • Guidance & best practices on how to use SharePoint

Benefits

  • Flexible & Good value
  • Business Continuity
  • No major commitment upfront
  • Try before you commit to Annual
Contact Us To Find Out More About Bespoke Support Packages

Unlimited Support Customers

Flexible Support Customers

Free Guides & Ebooks

Tap into expert advice with our free guides and ebooks.
VIEW ALL GUIDES & PDF
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London Head Office

Adepteq,
152 - 160 City Road,
London,
EC1V 2NX,
0203 805 4143

Aylesbury Development Centre

Adepteq,
7 Smeaton Close,
Brunel Park,
Aylesbury,
Buckinghamshire,
HP19 8SU
01296 323460

 
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