A Safe Pair of Hands to Support Your SharePoint Environment
Ensure your SharePoint environment is fully operational at all times
Now that your organisation has invested in an intelligent, robust, secure communication and collaboration platform, you need to consider SharePoint Support. Specialist SharePoint help will give your users confidence that your new system is reliable and will not let them down.
Our UK based, Microsoft Certified SharePoint Support team provides SharePoint assistance to ensure resolution is a quick call away.
We provide SharePoint Online support, SharePoint Server Subscription Edition support, SharePoint 2019 support, SharePoint 2016 support and SharePoint 2013 support. We can also help you migrate from SharePoint 2010 and WSS3 to currently supported environments.
Over 250 Supported Clients
Same Day Resolution 85%
Within SLA 99.7%
Net Promoter Score 83%
FREE downloadable PDF
To find out more about SharePoint and how we can assist you, our FREE downloadable PDF is available
What do we get from Adepteq's SharePoint support service?
UK Business Hours (Mon-Fri 8:30 – 17:30)
85% issues resolved on initial call
Telephone & remote access SharePoint assistance or SharePoint help (on-site options available)
1st, 2nd & 3rd line support
UK Based Microsoft SharePoint Certified support team
No IT overheads needed to manage SharePoint
Prioritised Microsoft Support
Pay as you go Support - a range of pre-bought time based agreements to suit your organisations budget
SharePoint Rescue - Our London and Aylesbury based SharePoint Support team can provide emergency and rescue cover for your environment.
Proactive monitoring & Reporting - This is needed now more than ever with hybrid working. Our reliable and resilient team can do this for you
Annual Unlimited Support
Features
Unlimited requests
Business Critical 15 minutes response time
Administration & Support Requests
No arbitrary “time to solve”, we help until it’s solved!
Regular Reporting
Includes guidance & best practice on how to use SharePoint
Pre Bought AdHoc Support
Features
Buy 1 day (8 hours) at a time or buy in bulk for discounts
1-2 hour Response time
Consume in half-hour units
Administration, Support & Development requests
Reporting on time consumed
Guidance & best practices on how to use SharePoint
Benefits
No limits on number of requests logged
No limits on time required to resolve issues
Service Level Agreement (SLA) with guaranteed fix)
Business Continuity
Benefits
Flexible & Good value
Business Continuity
No major commitment upfront
Try before you commit to Annual
Some of our Clients
FreeGuides & Ebooks
Tap into expert advice with our free guides and ebooks.
