Critical Issue Resolution

Supporting all versions of SharePoint backed by a Service Level Agreement

Metrics & Reporting

Track usage and build your SharePoint knowledgebase

SharePoint Support Expertise

Microsoft Certified UK based SharePoint consultants ready to assist you.

SharePoint Support Services

Adepteq are often engaged by clients who have installed and developed SharePoint themselves (or with another Partner) that are now looking for support as they expand usage or wish to develop further.

Using our Pre-Bought or Annual SharePoint Support agreements we log, support and assist with any critical issues that arise.

We also provide best practice and guidance when users need SharePoint Support in trying something new, developing solutions to further your SharePoint environment or in emergencies that affect your bottom line.

Our SharePoint support desk operates UK Business Hours from 8:30am to 5:30pm on Freephone 0800 6444 365.

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Interested in SharePoint Custom Development?

See how we can change an out-the-box installation to fit your organisations specific needs!
SharePoint Development

Unlimited Annual SharePoint Support

Best for Enterprise

COST: Starting from £2,950 Per Annum

Truly unlimited, both in number of incidents and time required to resolve!

Our Unlimited Annual Support Agreements are key for larger businesses to guarantee support regardless of version or whether your SharePoint deployment is local, online or a hybrid solution.

From as little as £249 a month, our UK-Based Microsoft Certified SharePoint staff will investigate, resolve and report all issues back to your selected key contacts. Full metrics and reporting are available upon request.

User Satisfaction for our Support Services has been rated within the top 5% of Microsoft Partners. – CSAT Survey 2015

  • Unlimited Incident logging throughout the year
  • No arbitrary “time to solve”, we help until it’s solved
  • UK Helpdesk from 8:30: – 5:30pm (MON – FRI)
  • Starting from £249 per month
  • Certified UK SharePoint Experts

Pre-Bought SharePoint Support Days

Best for Small Business

COST: £850 per day

Clients use our Pre-Bought Support days to more accurately control their costs.

With Pre-bought support time, organisations can quickly get Enterprise level Support when they require it, without a major commitment.

Each day is split into 8 hours, with time consumed in half hour units as required, with Adepteq providing regular reports on how time has been spent.

Our Pre-bought support can also be used towards SharePoint development time, so you never waste a second!

  • 8 Hour Development or Support Days
  • Purchase as required
  • They don’t expire
  • Starting from £850 per 8-hour day
  • Perfect for smaller SharePoint user bases

Unlimited Support Customers

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Pre-Bought Support Customers

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Need Weekend coverage for your organisation?

Get SharePoint Support for the weekend by calling 0800 6444 365 or by completing our Enquiry Form
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