A Safe Pair of Hands to Support Your SharePoint Environment

Ensure your SharePoint environment is fully operational at all times

Now that your organisation has invested in an intelligent, robust and secure communication and collaboration platform, you need to give your users confidence that your new system is reliable and will not let them down.

Outsources SharePoint Support is the most dependable and cost effective solution for SMB and Mid-Market organisations to ensure there is never any downtime and the system is fully functional.

Our UK based, Certified Microsoft SharePoint Online Support team provide SharePoint assistance to ensure resolution is a quick call away.

We currently support SharePoint Online, SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010 and WSS3 / MOSS 2007.

Over 250 Supported Clients

Same Day Resolution

0%

Within SLA

0%

Net Promoter Score

0%

What do we get from a SharePoint support service from Adepteq?

  • UK Business Hours (Mon-Fri 8:30 – 17:30)
  • 85% issues resolved on initial call 
  • Telephone & remote access SharePoint assistance (on-site options)
  • 1st, 2nd & 3rd line support
  • No IT overheads needed to manage SharePoint
  • Prioritised Microsoft Support

UNLIMITED ANNUAL SHAREPOINT SUPPORT

For Organisations that use more advanced SharePoint features

Features

  • Unlimited requests
  • Business Critical 15 minutes response time
  • Administration & Support Requests
  • No arbitrary “time to solve”, we help until it’s solved!
  • Regular Reporting
  • Includes guidance & best practice on how to use SharePoint

Benefits

  • No limits on number of requests logged
  • No limits on time required to resolve issues
  • Service Level Agreement (SLA) with guaranteed fix)
  • Business Continuity

FLEXIBLE SHAREPOINT SUPPORT

For Organisations that use basic SharePoint functionality

Features

  • Buy 1 day (8 hours) at a time / buy in bulk for discounts
  • 1-2 hour Response time
  • Consume in half hour units
  • Administration, Support & Development requests
  • Reporting on time consumed
  • Guidance & best practice on how to use SharePoint

Benefits

  • Flexible & Good value
  • Business Continuity
  • No major commitment upfront
  • Try before you commit to Annual

Unlimited Support Customers

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Flexible Support Customers

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Where Next?

Consultancy

SharePoint Deployments

SharePoint Migration

Development

Training

Office 365 Support

Latest News

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What’s rolling out soon for SharePoint: June 2020

SharePoint and Microsoft 365 is what Adepteq do best. Here are the new SharePoint features coming that we are very excited to share with you. Build your intelligent intranet on SharePoint in Microsoft 365 and get the benefits of investing in business outcomes. Reducing IT and development costs, increasing business speed and agility, enhancing the

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Lingual SharePoint Banner

New SharePoint feature: Multilingual publishing for pages and new posts

With organisations around the world enabling remote work for their teams, it is essential now, more than ever, to ensure that information on your intranet is readily available to all your users. Using communication sites in SharePoint with Microsoft 365, you can now create a flexible, intelligent intranet in multiple languages. The multilingual publishing feature

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PowerPoint Live

PowerPoint Live is now generally available

Last week Microsoft announced that PowerPoint Live Presentations are now generally available for the web. This feature has caused excitement from both enterprise and educational customers. As the world slowly recovers from the pandemic, more physical events and meetings will begin to take place. PowerPoint Live will prove to be a very useful tool for

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