A Safe Pair of Hands to Support Your SharePoint Environment

Ensure your SharePoint environment is fully operational at all times

Now that your organisation has invested in an intelligent, robust, secure communication and collaboration platform, you need to consider SharePoint Support. Specialist SharePoint help will give your users confidence that your new system is reliable and will not let them down.
Our UK based, Microsoft Certified SharePoint Support team provides SharePoint assistance to ensure resolution is a quick call away.
We provide SharePoint Online support, SharePoint Server Subscription Edition support, SharePoint 2019 support, SharePoint 2016 support and SharePoint 2013 support. We can also help you migrate from SharePoint 2010 and WSS3 to currently supported environments.

Over 250 Supported Clients

Same Day Resolution 85%
Within SLA 99.7%
Net Promoter Score 83%

FREE downloadable PDF

To find out more about SharePoint and how we can assist you, our FREE downloadable PDF is available

What do we get from Adepteq's SharePoint support service?

UK Business Hours (Mon-Fri 8:30 – 17:30)

85% issues resolved on initial call

Telephone & remote access SharePoint assistance or SharePoint help (on-site options available)

1st, 2nd & 3rd line support

UK Based Microsoft SharePoint Certified support team

No IT overheads needed to manage SharePoint

Prioritised Microsoft Support

Pay as you go Support - a range of pre-bought time based agreements to suit your organisations budget

SharePoint Rescue - Our London and Aylesbury based SharePoint Support team can provide emergency and rescue cover for your environment.

Proactive monitoring & Reporting - This is needed now more than ever with hybrid working. Our reliable and resilient team can do this for you

Annual Unlimited Support

Features

Unlimited requests

Business Critical 15 minutes response time

Administration & Support Requests

No arbitrary “time to solve”, we help until it’s solved!

Regular Reporting

Includes guidance & best practice on how to use SharePoint

Pre Bought AdHoc Support

Features

Buy 1 day (8 hours) at a time or buy in bulk for discounts

1-2 hour Response time

Consume in half-hour units

Administration, Support & Development requests

Reporting on time consumed

Guidance & best practices on how to use SharePoint

Benefits

No limits on number of requests logged

No limits on time required to resolve issues

Service Level Agreement (SLA) with guaranteed fix)

Business Continuity

Benefits

Flexible & Good value

Business Continuity

No major commitment upfront

Try before you commit to Annual

Some of our Clients

FreeGuides & Ebooks

Tap into expert advice with our free guides and ebooks.

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