Whats New In Teams

What’s New in Microsoft Teams | January 2020

Here are the new features, experiences and resources that came to Microsoft Teams in January.

What's New: Chat & Collaboration

Improve communication transparency with read receipts
Do you often wonder if your teammates saw the message you sent them? Read receipts in private chats allow senders to know when their message was read by the recipient. Using read receipts is powerful, because they also allow the recipient to communicate implicitly that they are not ignoring the sender, they may just be busy and haven’t gotten a chance to read their message. Although read receipts can be a great tool, they may not be for everyone – learn more about turning them on and off here.

The “Colleague joined Teams” notification lets you know who is new to Teams
Welcome to the team! You can now connect with new team members faster and welcome them to the team. You will receive a notification in your activity feed when a new colleague joins Teams for the first time. Send them a GIF to say hello!

Read Receipts

What's New: Meetings & Calling

Voice Administration – New workload in the Teams Admin Center
As a part of our ongoing process to provide IT admins more visibility into additional workloads, Voice Administration has been added as a workload in the Teams Admin Center. This means that Microsoft Calling Plan customers will be able to search, acquire, and assign phone numbers to users. Admins will also be able to set the emergency addresses for those end-users. Additionally, customers will be able to create / test / manage custom dial plans, configure Dynamic Emergency Calling, and use improved configuration for Auto Attendants and Call Queus.

ThinkSmart View joins Microsoft Teams phones
Welcome to the family! Lenovo announced new additions to its ThinkSmart portfolio, designed to transform business communications. ThinkSmart View allows users to manage their audio and video calls through a dedicated desktop device. Users can simply join meetings with one-touch and use the device in portrait or landscape layout to suit their preference. For security, the device has a camera shutter and a microphone mute switch. These will become available for customers in March 2020. Learn more here.


Poly announces the CCX range of Teams phones
Meet the Poly CCX Series, a range of native Teams phones to help users transform the way they communicate. The series offers a range of models to choose from, starting with the CCX400 and up to the CCX600. Allowing you to personalise yours with a headset that suits your style, or the traditional handset. The choice is yours. Learn more about Teams devices here.

Poly Phone

What's New: Admin

Microsoft Teams will be installed with Office 365 ProPlus for customers on the semi-annual channel
We are continuing to make it easier for our customers to access Teams on their desktop. The desktop Teams clients will be downloaded by the default for existing users with Office 365 ProPlus, Microsoft 365 Business, and Microsoft 365 Business Premium apps for customers on the semi-annual channel. With this change your users will no longer need to do a separate installation of Microsoft Teams. Learn more about Teams deployment processes for new and existing installations of Office 365 ProPlus here.

What's New: Security & Compliance

Safe Links is now available in Teams to protect you from malicious URLs
Keeping users safe is our highest priority. Office 365 ATP Safe Links help protect users from accidental or malicious unsafe links by providing time-of-click verification of web addresses (URLs) in email messages and Office documents. The power of Safe Links is now available to protect users from malicious links sent via Microsoft Teams.

Security & Compliance

What's New: Developers

Cloud Communications APIs are now available
The last piece of the puzzle is here! The last API to enable partners do develop contact solutions is now available. This month the MS Graph Cloud Communications APIs because available, enabling calling + online meetings capabilities. The full package now includes:

What's New: Teams for Education

Learn more about student performance with Class Insights
We’re so excited to introduce Class Insights, a new experience for educators that will help them gain insight into student performance. Educators can add the new Class Insights tab to their class team and see average grades, on-time assignments, average return time, and conversation activity for their class over time. Class Insights gives teachers a single view to observe individual student and class performance.

With this student data right at your fingertips, your school will be able to make even more informed decisions about curriculum, pacing, and student engagement. For more information on Class Insights, click here.

Average Class Grades Insights
Conversation Class Insights

What's New: GCC

Website Tab in GCC High and DOD
Users in the GCC High and DOD tenants can now add a website tab in Teams. Leveraging this tab, users will have the ability to pin URLs as well as SharePoint links etc. for easy access to their content. By default, this feature is released as “turned off”. Please work with your IT admin to begin using the feature.

3rd party Apps in GCC
GCC customers can now use 3rd party apps in Microsoft Teams – check out the library to see if apps you already use and love are available to integrate. Note that by default, access to 3rd party apps is turned off. In addition, apps need to be vetted for regulatory, security and policy compliance by your organisation before they can be enabled for users to access. Please work with your IT admin to make your preferred apps available for use. Learn more here.

If you would like to know more or to discuss how Microsoft Teams can improve your communication and collaboration, then please contact us or call 0800 6444 365.

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