Adepteq provide a range of support options to our existing customers, depending on the nature of the solution we have provided and their ability to provide frontline support within their organisation.
Adepteq also offer support services to organisations that have already implemented Microsoft technologies and want the assurance of an on hand expert to answer questions and provide guidance.
Support is typically provided by phone or with remote access, where Adepteq can ensure knowledge transfer to your IT staff. On site options are also available and as Adepteq have worked in the blue light and education sectors we fully understand and are happy to follow any vetting process prior to attending site.
Adepteq's Microsoft Certified Technology Specialists (MCTS) all have certifications and experience, which enables Adepteq to professionally support the key Microsoft Server technologies:
SharePoint - MOSS, WSS, Online, Portal Server & 2010
Exchange - 2003, 2007, Online and 2010
Systems Centre - Configuration Manager (SCCM) & Operations Manager (SCOM)
Dynamics CRM
SQL - 2005, 2008
Office Communications Server
Adepteq also continue to assist customers with websites based on CMS (Content Management Server).
All calls are logged on our SharePoint based Helpdesk, which is then used to provide customers with metrics and resolution information to add to their knowledgebase.
As your Microsoft Specialist in this area, we are happy to answer your questions on support or arrange a due diligence review by calling Ian Loman on 01296 468160.